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Susan Johnston

Founder/DirectorNew Media Film Festival®

Los Angeles, CA

Member Since July 2021

Skills

Digital Media
Technology
film

About

“”When it comes to show business, if you want to make a name for yourself, meeting Susan Johnston should be on everyone’s must-do list. She’s one of the pioneering, innovating wonders of the world. For over 20 years, Susan’s gained honors and awards for both bridging the gap between technology and story as well as innovating ideas for the future of media. When Susan Johnston speaks, everyone stops texting-- including Academy members, studio heads, chairs, content creators and moguls.”Great Mind Series, Ilene Proctor

Published content

12 Proven Processes for Identifying and Executing Business Goals

expert panel

Here's how to strategically create and follow through on your most important business goals. No matter what industry you're in, business success starts with identifying short- and long-term goals. However, it can be tricky to figure out exactly how to set and achieve those objectives. To help, Rolling Stone Culture Council business leaders share their goal-setting strategies and why these methods are effective. Follow their recommendations to help you refine your approach to achieving your business goals.

Seven Business Leaders Share How to Become an Expert Negotiator

expert panel

The best way to negotiate is to ensure both parties win. Whether you’re attempting to settle on a price with an important client or trying to reach an agreement with a potential business partner, negotiation plays an important role in business. However, it isn't a skill that comes naturally to everyone, and some may struggle to find a balance between achieving what they want and ensuring the other party does too. Mastering the art of negotiation takes practice, but keeping the following tips in mind can help you improve your skills faster and achieve the best outcomes. Below, the business leaders of  Rolling Stone Culture Council draw on their years of experience closing deals to share their best advice on becoming a master negotiator, no matter your industry.

Ad Spend: Six Ways to Ensure You're Making Every Dollar Count

expert panel

Make getting a return on your investment easier with these simple steps. Advertising, in one form or another, is necessary to get right if you want to properly market your product or service and get the word out to potential customers. However, because of factors such as the complexity of the customer’s journey and the creative strategy that goes into advertising, determining and ensuring a high return on your investment can be a difficult task.  In this way, when you’re unsure whether the time and effort you put into your advertising strategy will yield the desired result, you have to be careful to make every dollar count. This ensures you don’t incur more costs than are absolutely necessary. So how can businesses be more mindful about their ad budgets? The business experts of Rolling Stone Culture Council recommend the following six steps. Here, they outline their top tips for making your ad dollars count and ensuring a high return when it can often be challenging to do so.

What Will My Future Be? That Depends on Me

article

Each one of us has all the answers; we just have to listen to that inner voice I call "knowing."

10 Bad Practices That Could Be Derailing Your Customer Service Efforts

expert panel

Don’t let these blunders ruin your customer relationships. Poor customer service can have a big effect on a business’s ability to succeed. And while a smile and a helpful attitude can go a long way toward creating a positive experience for a customer, they aren’t the only aspects of customer service that need to be focused on. Whether it’s slow response times or even relying too heavily on customer self-help tools, there may be some practices you don’t even realize are hurting your relationships with your customers.  Pinpointing your company’s bad practices is essential if you want to improve your customer service efforts and, as a result, the overall happiness of your customers. To get started, consider this list of bad practices that could be derailing your company's customer service efforts, courtesy of Rolling Stone Culture Council business leaders.

Eight Ways to Balance Business Innovation With Financial Stability

expert panel

Experimenting with a new product or service shouldn’t come at the expense of your core business. It can be said that all businesses are in the business of making money. Regardless of what product they sell or what service they provide, all businesses need to make money in order to survive and, hopefully, thrive. But there’s another component businesses need in order to thrive, at least in the long term: innovation. If businesses don’t innovate or improve upon their current offerings, they may not ever grow or reach their true potential. However, innovation can be risky, as not all ideas will be profitable or accepted by customers. To find that balance between making money in order to survive and making room for innovation, business leaders should consider the following eight tips from the experts of Rolling Stone Culture Council. Here, they discuss the key to balancing innovation with the financial need to stick with what works, ensuring business leaders can still pay the bills.

Company details

New Media Film Festival®

Company bio

As noted by SAG Winner, Emmy & Golden Globe nominee Matthew Modine, “New technologies have empowered and enabled creators outside of a studio or network system to make their own movies and develop cutting edge entertainment. Affordable cameras and editing software allow artists to create and express their skills for a multitude of new distribution platforms. We are presently witness to how storytelling is being redefined in the 21st Century. New Media Film Festival highlights and showcases what will come next."

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