Member Since March 2023
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About
Kim M. Pham is the VP of Digital at DASH TWO, a leading advertising agency that blends expertise in OOH and digital media buying. Being on the agency side, she works with clients to create media plans that reach intended audiences and support their respective business objectives. Responsible for the development and management of digital strategy, Pham works with both lifestyle/consumer brands and music acts, designing campaigns for some of the world’s biggest Country artists, including Luke Bryan and Shania Twain. In 2016, Pham led DASH TWO’s expansion efforts and started the satellite office in Nashville, TN.
Kim Pham
Published content
expert panel
Resolve customer problems any time of year with these expert-recommended tips. The holidays can be a busy, stressful time for companies and customers alike. An influx of orders, too few staff and emotions running high can mean an increase in mistakes and dissatisfied customers. But these situations aren’t unique to the holiday season, and now that the new year is in full swing, businesses can step back and reflect on customer service lessons they can take with them throughout the rest of the year. Below, the business leaders of Rolling Stone Culture Council discuss some of their top customer service lessons and the practices businesses can keep in mind when trying to find the best way to deal with an unhappy customer, no matter the season.
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NFT technology is transforming the music sector of the future.
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Community building is all about creating a space where people feel connected, engaged and part of something bigger than themselves.
expert panel
Your local community can support you in more ways than one — as long as you support them too. Especially for small businesses, embracing your local community can be vital to your ongoing success. Your local community members not only make up the large portion of your customers — if not all of them — but they also can act as key support when times are tough and help ensure a thriving local market of small businesses, entrepreneurs and community organizations. But to fully immerse yourself into your community, you’ll need to ensure your efforts are thoughtful and well-planned-out. For guidance, the members of Rolling Stone Culture Council offer their tips for how any business can become a valued, trusted pillar of their surrounding community and why doing so is so important.