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Laura Rose

Founder and Managing PartnerStorey Hotel Management Group


Member Since July 2021


Digital Marketing
Brand Design and Strategy
Sales & Marketing


Laura Rose brings over 25 years of experience in sales, marketing and digital content strategy to the Storey Hotel Management Group team. Laura's focus is on helping hotels and restaurants engage their audience, creatively communicate their message and get the results they desire. Whether it's honing a property's brand positioning, creating an effective sales and marketing plan, or designing a digital media and SEO strategy, Laura works with clients to make sure they achieve their goals. Prior to Storey, Laura spent six years both on and behind the camera hosting, scripting, producing and directing video for online and television distribution. As a leader in the Bay Area multi-media industry, she created compelling marketing content for clients, including many within the hospitality industry, such as The Palace Hotel, A16 and the Tonic Nightlife Group. Laura began her business career in human resources focused on recruiting, staffing and retention. She then moved into sales where she set multiple performance records, first in the staffing industry for Manpower and then as the number one Major Account Manager for Xerox Corporation in the California Government and Education Organization. Laura is also passionate about giving back to the community and has served as President of the Board of Young Audiences of Northern California, Founder and President of The San Francisco Women's Club, member of the Junior League of San Francisco, and member of the Environmental Satellite for the United Religions Initiative. Laura was awarded a Certificate of Recognition from the California State Senate and Assembly for her work on behalf of women and children in the Bay Area. In addition to the Rolling Stone Culture Council, Laura currently serves as Treasurer of the Board of Directors for D1abosses, a non-profit organization dedicated to supporting children and teens diagnosed with Type 1 Diabetes.

Published content

11 Ways to Collect Customer Feedback (and What to Do With It)

expert panel

The most valuable information at your disposal is what your customers think of you. No matter what type of business you run, your customers always have an opinion. From being completely happy with your service to thinking your product needs a total overhaul (and every opinion in between), your customers’ opinions can be as diverse as they are. It’s the companies that know how to harness this feedback to inform their decisions that are able to please their customers the most. The first step, however, is to collect that customer feedback. Below, 11 members of Rolling Stone Culture Council suggest a few ways of doing that and what you should be doing with the feedback once you have it.

Company details

Storey Hotel Management Group

Company bio

Storey Hotel Management Group brings decades of experience in luxury hotel management combined with an in-depth understanding of what matters to travelers today to create truly modern and memorable guest experiences. The company has a deep history of developing and managing award-winning hotels and restaurants with venues that appeal to both hotel guests and locals alike. As hotel owners themselves, the Storey team takes a different approach than most management firms, thinking and acting from an owners' perspective. The company was created to help hotel owners maintain their independent spirit and unique property stories, while having the expertise that comes with a major brand. Partners of Storey Hotel Management Group have owned brands such as Fairmont, Rosewood and Dolce.



Area of focus


Company size

201 - 500

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