Member Since October 2023
Skills
About
Amid the fast-paced world of public relations, Magen Baker stands tall as the Vice President of Brand Marketing at Bell +Ivy. Bringing a dynamic fusion of creative zeal and strategic acumen, Magen has been instrumental in orchestrating campaigns that resonate and make an impact. An alumnus of University of Texas, she began her journey navigating the multifaceted avenues of brand communication and quickly ascended the ladder due to her innate ability to understand market pulse and deliver beyond expectations. She understands that in both athletics and branding, success isn't just about the finish line but the journey and the story you craft along the way. Magen's approach to PR resonates with the same dedication and finesse she once displayed on the field, making her a pivotal force in shaping resonant and impactful brand stories.
Magen Baker
Published content
expert panel
Here are a few ways to track success you may not have thought of. When it comes to meeting your customers where they are, getting on social media is likely a good place to start. But while more and more customers are shifting their browsing and shopping habits to social media, tracking the effectiveness and ROI of a social media campaign can be tricky. Attempting to determine how much money was made from “likes” or “comments” isn’t as straightforward as other forms of marketing, and this can be a major struggle for social media teams trying to prove their success. However, money made isn’t the only way to define “success,” and there are other goals or milestones that may indicate customers are getting value from what you’re offering. If you’re struggling to find a return on one of your social media campaigns, consider tracking one of the following metrics, as suggested by the business leaders of Rolling Stone Culture Council. These key performance indicators may help you see your campaign in a whole new light.
expert panel
Make getting a return on your investment easier with these simple steps. Advertising, in one form or another, is necessary to get right if you want to properly market your product or service and get the word out to potential customers. However, because of factors such as the complexity of the customer’s journey and the creative strategy that goes into advertising, determining and ensuring a high return on your investment can be a difficult task. In this way, when you’re unsure whether the time and effort you put into your advertising strategy will yield the desired result, you have to be careful to make every dollar count. This ensures you don’t incur more costs than are absolutely necessary. So how can businesses be more mindful about their ad budgets? The business experts of Rolling Stone Culture Council recommend the following six steps. Here, they outline their top tips for making your ad dollars count and ensuring a high return when it can often be challenging to do so.
expert panel
Expressing gratitude is just one way a leader can show they care. One of the many jobs of an effective leader is to inspire and motivate their teams to put forth their best effort and do good work. However, inspiring and motivating are made much more difficult when you aren’t sure exactly what to say. What words will lead your team to solve problems? Find their creativity? Nurture relationships with clients? According to the business leaders of Rolling Stone Culture Council, it’s not necessarily about the exact words you say so much as their meaning and your genuine feelings behind them. From acknowledging employee contributions to offering more autonomy, your words and their intent can have a powerful impact on your employees and the way they work. Try out the following nine suggestions and see what you can inspire your team to do.
expert panel
Don’t let these blunders ruin your customer relationships. Poor customer service can have a big effect on a business’s ability to succeed. And while a smile and a helpful attitude can go a long way toward creating a positive experience for a customer, they aren’t the only aspects of customer service that need to be focused on. Whether it’s slow response times or even relying too heavily on customer self-help tools, there may be some practices you don’t even realize are hurting your relationships with your customers. Pinpointing your company’s bad practices is essential if you want to improve your customer service efforts and, as a result, the overall happiness of your customers. To get started, consider this list of bad practices that could be derailing your company's customer service efforts, courtesy of Rolling Stone Culture Council business leaders.
expert panel
Cut through the noise by amplifying your unique story. Today, it seems that nearly everyone is on social media — and that includes businesses. With the majority of small businesses using social media to reach their audience, there’s a lot of competition when it comes to earning the attention of potential customers. This is why it’s so vital to find a way to stand out and cut through the digital noise. However, beyond creating viral videos or following the latest social media trend, there are a number of other, more meaningful ways to set your business apart. Here, nine business leaders from Rolling Stone Culture Council weigh in on some of the steps a business can take to ensure their social media presence stands out from the competition and engages their followers in a meaningful way.
expert panel
Building the brand image you want starts with smart PR moves. In business — and especially the culture space — what the public thinks of your brand is everything. Do they find you trustworthy and reliable? Do they think of you as innovative, cool or luxurious? Controlling the narrative around your brand is key to ensuring you create the image you’re after — and to ensuring you’re reaching your desired target audience. However, public relations is an art as much as it is a science, and many businesses that don’t have experience in this particular area can end up making mistakes that could damage their reputation in the short and long term. To avoid these same blunders, consider this list of common mistakes as outlined by the business leaders of Rolling Stone Culture Council. Below, they detail why these mistakes can be detrimental to your brand goals and advise what actions you should take instead.
Company details
Bell + Ivy
Company bio
People first. Personal and team branding agency. We work to define your message and amplify your impact.